| | MEMBERSHIP QUESTIONS
How do I upgrade my membership?
If you would like to upgrade your membership to one of our premium memberships, click on the "Subscribe" link located on the top right side of our navigation bar on the site.
How much is this?
You can select the premium membership which best suits your needs! Our trial and one month membership options will give you limitless access to the largest database of real people who want to hookup.
What shows up on my bill when I upgrade?
The billing descriptor will be discreet and will not indicate membership in any specific website.
You won't send me anything in the mail, will you?
The only correspondence you will receive from us will go to the email address you have registered on the site.
I have a question about my bill.
You can access our billing support page by clicking on the red link labeled Contact on the bottom right of any page in our website. Here you can get basic support information as well as contact info for your biller in case you wish to contact them directly. If you still have further questions you can contact us via the Contact.
Will my Upgraded Membership renew automatically?
For your convenience, the billing provider will automatically renew your membership when your initial subscription term expires unless you cancel prior to that date.
How will I cancel once I become a member?
After you have successfully obtained a membership to the site, you will receive a confirmation email from the billing provider. You can contact them at anytime to cancel your membership. If you lost your billing information, we should be able to assist you.
If I decide I don't like my membership can I get prorated?
Memberships cannot be pro-rated. If you cancel after your first month, your membership will remain active for the remainder of your initial term.
My credit card is good and you're not accepting it!
1. Is your credit / debit card number correct?
2. Is your credit / debit card expired?
3. Have you exceeded your credit limit?
It is also possible that our billing provider has received charge backs or fraudulent subscriptions from other members of your bank or the credit card number you supplied and has ceased doing business with them.
If you continue to have problems try choosing one of the alternative payment options by clicking on the "Alternate Payment Options" link on the upgrade page.
What is a wink?
Winks are a way for members to break the ice and let you know that they liked your profile.
Why can't I send anymore winks?
Basic members are given a limited amount of free winks to send. To continue sending winks click the subscribe link found in the navigation bar on the top right of every web page of the site.
Why can't I open my messages?
Reading and sending email is a premium member feature. To upgrade your membership click the subscribe link found in the navigation bar on the top right of every web page of the site.
Can I send my personal contact information to other members via email?
We do not recommend exchanging personal information unless you are 100% confident that you can trust the recipient. We suggest that users confirm the identity of other members. DO NOT POST ANY PERSONAL CONTACT INFORMATION IN YOUR PROFILE. Anyone can view your profile so it is not wise to post this information openly on the internet. We reserve the right to delete your personal contact information from the site.
My email appears to have been deleted.
There are a few possibilities
1. You received an email notification for a message in your inbox that you have already read and deleted. You may have received the email notification late due to Spam Filters that your email provider has in place.
2. The user that sent you a message has since deleted their profile from the site. Try searching for the username that contacted you to see if they still have a profile on the site.
How do I change the email address where I get notifications?
You can change your email address on record by clicking on Home and then Settings (under My Profile) - type in your new email address.
NOTE: Sending Email are features accessible by premium Members only. To upgrade your membership click the subscribe link found in the navigation bar on the top right of every web page of the site.
CONTACTS QUESTIONS
Why aren't any of my friends showing up?
A member can choose to "block this user" when they receive notification that you have added them to your Contacts list. If they do choose this option they will not show up under your Contacts Online list even when they are on the site.
How do I add someone to my friends list?
Add users to your Contacts list so that you can see when they are on the site. Users on your Contacts list that are logged onto the site will show up under Contacts Online.
To add a user to your friends list click on the persons picture to pull up their profile. Beside their user name you will see a link that says "Send friend request". Simply click on this link.
How do I remove someone from my Contacts list?
To remove a user from your Contacts list click on friends find the profile you would like to remove then click on „Remove me from friends“.
How do I put someone on an blocked list?
Adding a user to your block list will prevent them from seeing that you are online. They will also no longer be able to send you messages.
All future messages from this person will not reach your inbox, they will not be able to send you private messages and you will not show up on their friends list.
How do I remove someone from my block list?
To take someone off of your block list click on its profile and then „unblock“
How do I view my friends list?
To view your contacts list click on members and then a little bit below that link on friends. From the members page you can email, wink or remove users that are on this list.
I received a notification that someone added me to their friends list but they aren't listed under Admirers?
PROFILE QUESTIONS
How do I edit my profile?
From the Home page click My Profile and then a little bit below on Edit Profile.
How do I change my username?
You can do that too under Edit Profile.
How do I delete my profile?
You can delete your profile from the site at any time by clicking on Profile Unregister. This link is on the bottom of the „Edit Profile“ Page. Your entire profile including all pictures, correspondence and contact information will be PERMANATELY deleted.
NOTE: If you are a paying member, you will need to cancel your billing first before you can delete your profile. For billing inquiries, please contact your biller directly.
PICTURE QUESTIONS
How do I upload images?
To upload pictures click My Profile > My Photos and then on one of the photos. Once you've chosen the picture on your hard drive to post, click on ok and it will automatically start to upload it.
NOTE: Your picture might not appear for up to 5 minutes. Check to see if your pic was uploaded after 5 minutes have passed.
How do I delete a pic?
To delete a pic from your profile click on Photos under My Profile then click on My Photo. You can replace an image by simply uploading a new image into the space of the image you no longer want on your profile.
You can also replace an image by simply uploading a new image into the space of the image you no longer want on your profile.
Why was my pic removed?
The main profile photo must be of YOU. Any other image will be deleted. It doesn't have to be a face pic, a cool body shot works great too.
You may upload pics of things other than yourself to your Album Pics however pictures of celebrities or any copy written material that is not your property will be deleted.
Pictures that have URL links, email addresses, websites etc will be promptly removed.
Due to the adult nature of the community, pictures with minors are not allowed ANYWHERE on the site, regardless of context, and any picture of a child will be deleted.
HOME VIDEOS QUESTIONS
Is there a maximum size limit for uploading home videos?
The maximum size limit for uploading home videos is 40MB. Videos that exceed this limit will not upload and will not be displayed on the site. Try reducing the length of your video to a size 40MB or less.
I uploaded my home video but it hasn't appeared on the site yet. What happened?
All Home Videos are screened prior to being displayed on your profile. Screening may take up to 24 hrs and if you're Video contains inappropriate content it may not be displayed at all.
I click on the home video's but nothing happens. What should I do next?
If you are having difficulties viewing videos check and make sure that Macromedia Flash is correctly installed on your computer.
MISC
How do I know a person's profile is real?
Unfortunately we cannot guarantee that the picture posted on a profile actually belongs to the person that registered the profile. We do not perform background checks on our users.
This site is for entertainment purposes only and does not pre-screen its members or registrants in any way. We do not and cannot make any warranties as to the claims made by our members. Please review our terms and conditions for full details. Please use your common sense and be careful about giving out personal information to people you meet on this site.
If you feel that a member is using this site for abusive or fraudulent purposes that are not in adherence with our terms, please contact us with their username so that we may investigate. You can do this easily by clicking on their profile and then clicking on the link that says "Report this profile".
How do I change my password?
To change your password click on Edit Profile found in the My Profile section. There you will find the „Change Password“ button.
NOTE: Your password may only contain letters and numbers and must be at least 6 characters in length. You must enter your new password twice to confirm it. | |